Decrease Vehicle Repair Times with Dedicated Case Management.
When your Class 8 International® truck requires regular maintenance or repairs, you deserve a dedicated Repair Advocate waiting in the wings, ready to jump on the case — anytime, anywhere.
Our Repair Advocates use a Web-based case management system to constantly monitor every aspect of your truck repair. This system connects the Repair Advocate and you to International service locations and Navistar support groups with one communication stream — enabling your Repair Advocate to track and influence your vehicle's repair progress from start to finish.
Large fleets can instantly monitor the status of any open case files for any enrolled trucks on their Repair Advocate online portal. No more phone calls to multiple locations to check repair status.
We've got you covered
OnCommand Repair Advocate coverage is available for two years/unlimited miles at no charge with your new Class 8 International on-highway truck.