Access Information. Control Costs. Gain Valuable Technical Education with OnCommand™.
OnCommand™ is the Navistar brand customers count on to help manage their operations and gain the most value from their vehicles. As the largest and most comprehensive package of customer tools and support services in the industry, OnCommand helps customers achieve more efficient repairs and maintenance, better life-cycle value and an overall lower total cost of ownership — ultimately giving you improved uptime and better control of your business.
Whether your fleet is large or small, handles local deliveries or cross-country hauls, OnCommand solutions can be customized to your specific needs. Count on this unique group of business tools to help provide maximum value and uptime, so you can better manage your operations.
OnCommand™ Fleet Charge®
The most powerful purchasing card in the business, Fleet Charge provides guaranteed pricing, consolidated billing, customized accounts, parts information integration and more.
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OnCommand™ Parts Information
Online portal provides instant access to the VIN-based parts lists for all International® and IC Bus™ vehicles and MaxxForce® engines in your fleet.
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OnCommand™ Parts Return Program
Industry-unique program allows you to return unused excess and obsolete parts with the potential to earn full reimbursement through additional parts purchased within the dealer network.
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OnCommand™ Preventive Maintenance
Comprehensive PM program ensures that your truck will get premium oil, the best parts and standardized pricing for inspections and oil/filter changes at more than 500 locations.
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OnCommand™ Repair Advocate
Web-based concierge system connecting customers, dealers and Navistar support groups to expedite vehicle repairs.
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OnCommand™ Service Information
Online portal offers real-time access to up-to-date VIN-based service and parts information for any International truck, IC Bus vehicle and MaxxForce engine.
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OnCommand™ Service PartnerSM
Dealer-provided maintenance and repair program offering expedited service and fixed labor hours for specific repairs.
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OnCommand™ Education
Sophisticated solutions to educate technicians, operators and fleet managers on how to properly maintain their vehicles and work with Navistar's powerful business tools.
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Diagnostics
Powerful software tools that put failsafe diagnostic information for engines, electrical systems and instrument panels at your fingertips – in both graphical and textual formats.
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Extended Warranty Contracts
Customer Overhaul Protection Program enables I-6 and V8 engine owners to purchase overhaul plans that cover in-frame overhauls, long block replacements and renewed running engine replacements.
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