Navistar (NYSE:NAV) is the only truck and engine manufacturer to offer a program that allows customers to return unused excess and obsolete parts from their inventory with the potential to earn full reimbursement through future parts purchases. The OnCommand™ Parts Return Program offers a direct monetary benefit to customers who would otherwise dispose of old or unused parts in scrap yards for pennies on the dollar.
Navistar, Inc., a global manufacturer of commercial vehicles and engines, including International® brand trucks, recently unveiled a new 70,000-square-foot product support center in Woodridge, Illinois.
Tom Marty and Luc Ouellet took home the "Top Service Technician" Awards at the 2011 Navistar Service Technician Rodeo after going head-to-head with ten other commercial bus and service technicians in a series of simulations designed to test technical skills and speed.
One year after announcing the creation of OnCommand™ by Navistar at the 2010 Mid-America Trucking Show, Navistar announced significant progress integrating its service offerings and providing customers with one of the largest and most comprehensive packages of support services in the industry.
Navistar, Inc.'s International® brand commercial trucks rank highest in customer satisfaction among Class 8 truck owners in the Vocational Truck and Dealer Service segments — the only two categories recognizing the Class 8 truck industry this year — according to the J.D. Power and Associates 2010 Heavy-Duty Truck Customer Satisfaction StudySM released today.
At the largest trucking show in the world, attended by nearly 80,000 truck enthusiasts anxious to see the latest trucks and truck-related equipment, Navistar, Inc. went "beyond the truck" to introduce OnCommand™ by Navistar — a bundled approach to service and after-sales support offerings.
To provide superior maintenance of diesel particulate filters (DPF), Navistar® Parts has added the industry-leading FSX Cleaning System to its line of products available through International and IC Bus dealers.
Navistar, Inc. (NYSE: NAV) will optimize its dealers' parts inventory and speed up customer repairs through parts supply chain and intelligence tools provided by OEConnection LLC, the leading online parts and service exchange in the automotive industry.